FAQs
• What types of artificial jewelry do you offer?
At Sparkles, we provide an extensive range of semi-fine artificial jewelry, including necklaces, earrings, rings, bracelets, and more. Our collections feature various styles and designs to suit different tastes and occasions.
• How can I place an order with Sparkles?
You can place an order by browsing our catalog on the website, selecting your desired products, and completing the checkout process. For details about bulk orders or offers, please contact our sales team for personalized assistance.
• What payment options are available?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. For large orders, we can discuss alternative payment arrangements.
• How quickly can I receive my order?
We offer fast worldwide shipping, with most national and international orders arriving within 3-5 business days. Shipping times may vary based on your location and potential customs delays.
• What are the shipping charges for national or international orders?
We provide international shipping to most countries around the world. For more you can connect with us on WhatsApp.
•What is your policy on product replacements?
We offer a replacement policy for defective or damaged products. If you receive a product that is not up to your standards, please contact our customer service team within 7 days of receipt to arrange for a replacement. (Note: Please make a courier box opening video to verify the products' conditions at the time of claim.)
+ Can I track my order?
Yes, once your order is dispatched, we will provide you with a tracking number. You can use this number to track your shipment through our courier partner's website.
+ What if I receive the wrong item?
If you receive an incorrect item, please contact our customer service team immediately. We will arrange for the correct item to be sent and handle the return of the incorrect product. (Note: Please make a courier box opening video to verify the products' conditions at the time of claim.)
+ Are there any minimum order requirements?
For orders outside India, the minimum order value is $100, with additional shipping costs, Within India, the minimum order value is Rs. 1500 for free shipping; otherwise, there is no minimum order value.
+ How can I contact Sparkles for further assistance?
You can reach us via email at contact@sparklesbymandykaaur@gmail.com, or call our customer service line or WhatsApp at +91-8006534555 or use the contact form on our website. We are here to assist you with any questions or concerns you may have.
At Sparkles, we provide an extensive range of semi-fine artificial jewelry, including necklaces, earrings, rings, bracelets, and more. Our collections feature various styles and designs to suit different tastes and occasions.
• How can I place an order with Sparkles?
You can place an order by browsing our catalog on the website, selecting your desired products, and completing the checkout process. For details about bulk orders or offers, please contact our sales team for personalized assistance.
• What payment options are available?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. For large orders, we can discuss alternative payment arrangements.
• How quickly can I receive my order?
We offer fast worldwide shipping, with most national and international orders arriving within 3-5 business days. Shipping times may vary based on your location and potential customs delays.
• What are the shipping charges for national or international orders?
We provide international shipping to most countries around the world. For more you can connect with us on WhatsApp.
•What is your policy on product replacements?
We offer a replacement policy for defective or damaged products. If you receive a product that is not up to your standards, please contact our customer service team within 7 days of receipt to arrange for a replacement. (Note: Please make a courier box opening video to verify the products' conditions at the time of claim.)
+ Can I track my order?
Yes, once your order is dispatched, we will provide you with a tracking number. You can use this number to track your shipment through our courier partner's website.
+ What if I receive the wrong item?
If you receive an incorrect item, please contact our customer service team immediately. We will arrange for the correct item to be sent and handle the return of the incorrect product. (Note: Please make a courier box opening video to verify the products' conditions at the time of claim.)
+ Are there any minimum order requirements?
For orders outside India, the minimum order value is $100, with additional shipping costs, Within India, the minimum order value is Rs. 1500 for free shipping; otherwise, there is no minimum order value.
+ How can I contact Sparkles for further assistance?
You can reach us via email at contact@sparklesbymandykaaur@gmail.com, or call our customer service line or WhatsApp at +91-8006534555 or use the contact form on our website. We are here to assist you with any questions or concerns you may have.